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Healthcare Case study | Devops automation On AWS for a B2B Platform

Enabling Scalable DevOps on AWS for a Healthcare B2B Platform

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At a glance

INDUSTRY

Healthcare / Pharmaceutical 

LOCATION

India

CUSTOMER

Nayonika Eye Care Charitable Trust 

AWS SERVICES

Lambda, API Gateway, ECS, Route 53, CloudWatch, Secrets Manager 

About the Client 

Nayonika Eye Care Charitable Trust operates a healthcare-focused B2B digital platform that connects multiple businesses within the pharmaceutical and healthcare ecosystem. The platform functions as a marketplace-style system, enabling different organizations to integrate and transact efficiently using APIs and backend services. 

As the platform evolved, Nayonika required a delivery model that could support rapid development, frequent releases, and scalable infrastructure while maintaining reliability and security. 

The Challenge

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The platform was designed with a microservices architecture and relied heavily on APIs. While AWS was selected as the cloud platform due to its maturity and cost-effectiveness, the absence of formal DevOps practices introduced significant operational challenges. 

Key issues included

  • Manual provisioning of AWS services through the console 

  • No CI/CD pipeline to manage builds and deployments 

  • High effort required to create and maintain multiple environments 

  • Limited observability and delayed issue detection 

As the number of services and APIs increased, deployment cycles became slower and more error-prone. Without intervention, this approach would have limited scalability, delayed feature releases, and increased operational risk. 

 

Initial State 

Before DevOps implementation: 

  • Infrastructure provisioning was entirely manual 

  • Deployments depended on individual engineers and ad-hoc processes 

  • Environment replication for testing and validation took several hours 

  • Monitoring and logging were minimal and reactive 

While the underlying AWS infrastructure was capable of supporting scale, its benefits were not fully realized due to the lack of automation and standardization. 

Solution Overview 

ExaThought implemented a comprehensive DevOps strategy on AWS, focused on automation, repeatability, and reliability. The goal was to streamline infrastructure management and accelerate software delivery without compromising security or stability. 

The solution introduced: 

  • Infrastructure-as-code using Terraform 

  • Automated CI/CD pipelines using GitHub Actions and Jenkins 

  • Standardized environments for development, testing, and deployment 

  • Built-in monitoring and observability 

This approach eliminated manual provisioning and brought consistency across environments. 

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AWS Architecture and Services 

The platform was implemented using a combination of serverless and container-based AWS services

  • AWS Lambda for event-driven backend services 

  • Amazon API Gateway to manage and secure APIs 

  • Amazon ECS clusters for scalable containerized workloads 

  • Amazon Route 53 for DNS and traffic routing 

  • Amazon CloudWatch Logs for centralized logging and monitoring 

  • AWS Secrets Manager for secure storage of sensitive data 

ECS clusters enabled services to scale horizontally based on traffic demands, while CloudWatch provided real-time visibility into system health. 

Security and Compliance 

Security was embedded throughout the DevOps lifecycle rather than treated as an afterthought.

Key measures included

  • Secure storage of secrets using AWS Secrets Manager 

  • Additional protection via secrets management in GitHub Actions pipelines 

  • Deployment within a VPC with strict security group rules 

  • Access restricted to whitelisted IP addresses 

  • Continuous monitoring of logs and workflows using CloudWatch 

This ensured sensitive data remained protected and the system aligned with healthcare industry security expectations. 

Role of DevOps and Automation 

DevOps played a central role in transforming the platform’s delivery model. 

  • Infrastructure provisioning time was reduced by 90–95% through automation 

  • New environments could be created in minutes instead of hours 

  • CI/CD pipelines standardized deployments and reduced human error 

  • Multiple teams could collaborate more effectively with shared ownership 

Automation enabled faster feedback loops and more frequent, reliable releases. 

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Business Outcomes

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Driving measurable outcomes across global commerce operations.

The unified digital commerce platform streamlined fragmented systems, accelerated market rollouts, and established a scalable foundation for efficient and consistent global operations.

Implementation Challenges and Resolution 

The main challenges encountered were

  • Adhering to healthcare security norms 

  • Implementing modern security practices across a growing platform

These challenges were addressed through VPC-based architecture, strict access controls, secrets management, and automated quality checks within the CI/CD pipelines. 

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Outcome and Repeatability

The final solution delivered a scalable, secure, and automated DevOps framework on AWS. It is highly repeatable and can be adapted across industries such as healthcare, finance, retail, manufacturing, and logistics. 

Ready to transform your Healthcare Operations?

Partner with Exathought to unlock speed, scale, and intelligence across your digital ecosystem.  
Explore how our expertise in Technology Consulting, Product & Experience Design, Software Development, DevSecOps, and AI-driven solutions can accelerate your transformation journey.  

Reach out to us at connect@exathought.com

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